You are our client, and as such, we are advocating for you. In addition, we recognize profoundly the entire health care system, and work on your behalf to professionally represent you to all players: employees and their families (our members), payers (primary insurance providers), and providers/doctors.
Our team is at the ready for you and your employees, and you always have a direct line to our account managers. You and your employees will be interacting with people when they contact us, not phone robots or third party customer service reps.